Ensuring that your furnace or heat pump is installed properly is just as imperative as the equipment itself. That is why you should make an informed decision when selecting a heating contractor. The following are five areas that you should consider during your search.


Licensing and Experience

HVAC systems are one of the most expensive equipment found in a typical home. You should want the assurance that whoever tends to it has appropriate training. Contractors should have proper licensing; and to obtain said license, a contractor must have at least five years of experience in the field prior to the date the application for the license. In addition to the license, a company should be able to hold a basic level of bonding and insurance. This is to protect homeowners in the case of injury or accidental damages.

You should feel free ask about a potential contractor’s experience. While continuance alone will not ensure a satisfactory job, stability in the business shows that a contractor a relatively good reputation. You can also ask about the certifications that the contractors and technicians hold. This helps to endorse a technician’s education and experience.

Additionally, ask if the contractor carries popular brands, and about the technicians’ training with these brands. Each system and manufacturer is differentiated, and a quality consultant should ensure that technicians have received the correct training to enhance installations.


Home Evaluation

If you need to have an HVAC system installed, probable contractors should offer thorough home assessments to determine the most appropriate heating and cooling solution. They should take into consideration the square footage of the home, R-value of insulation, the number of windows in the home and the directions they face. Contractors must inspect your duct system for leaks, loose components and insulation. The allotment of a new system should be based, not only on the square footage, but also on calculations established by data fed into industry software.

Once the evaluation is complete, the probable contractor should submit an itemized report so you can compare costs, assurances and energy efficiency among the proposals. Do not base your judgement on low price alone. Consider the quality and efficiency of your systems as well.


References and Referrals

Ask for references and referrals and feel free to contact them. Ask if jobs were completed in a timely manner and within the specified budget. Ask if the company conducted clean installations and exercised care on the homeowner’s property. Did the company assess the system after installation to ensure maximum effectiveness? You may also opt to check reviews, complaints or ratings online, bearing in mind that many online reviews may be fake.

When seeking referrals, ask your family, neighbours or co-workers. Ask local trade organizations for names of their members in your area, or consult online services such as Angie’s List. A reputable HVAC consultant will show pride in his or her company. Trucks and other means of transport should be in good repair, with the company name inscribed on vehicles.


Rebates and Special Offers

HVAC systems are major expenses, so search around for rebates on energy-efficient equipment, and ask your dealer about specials. Some companies may offer rebates for installing efficient equipment.



Efficiency and effectiveness are very important. When looking for an upgrade, you should be looking for the most effectual equipment that you can afford. Ask about Energy Star-rated models. Energy Star is a partnership between the government and the industry to ensure that the most energy-efficient products and services are provided for citizens.

If you are looking for an experienced and affordable heating and cooling contractor in Ottawa to handle all of your Ottawa HVAC needs, then give us a call to get professional help with your central air conditioner, furnace or fireplace for a complete home comfort experience. We have decades of experience in home heating and cooling and Capital City Heating & Cooling provides all HVAC services including heating & air conditioning installation, repair, service & maintenance in Ottawa and surrounding areas.